Privacy Policy

Last updated February 18, 2026

1. Introduction

Flourishing Capital LLC operates an AI model aggregation platform that connects users to multiple large language models (LLMs) and AI services from various providers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

  • Email address
  • Username and display name
  • Password (encrypted)
  • Profile information you choose to provide

Chat Data

  • Prompts you submit to AI models
  • AI-generated responses
  • Conversation history and timestamps

Files and Media

  • Documents: We do NOT store documents you upload - they are processed in memory and discarded
  • Images and audio: Stored for authenticated users to enable conversation continuity

Payment Information

  • Billing name and address
  • Transaction history

Note: We do NOT store credit card numbers - payment processing is handled by third-party processors.

Technical Information

  • IP addresses
  • Browser type and version
  • Device information
  • Usage patterns and analytics
  • Security logs

3. How We Use Your Information

🤖 Provide and maintain our AI aggregation service
🔄 Process your prompts through third-party AI providers
👤 Manage your account and subscription
💳 Process payments and billing
📈 Improve our platform and user experience
🛡️ Detect and prevent fraud and abuse
⚖️ Comply with legal obligations
💬 Provide customer support

4. How We Share Your Information

5. Data Retention

Chat Data
Until you delete it or 2+ years of account inactivity
Account Information
While account is active; deleted upon termination
Technical Logs
90 days to 7 years (security, legal, optimization)

6. Your Rights and Choices

Access

Request a copy of your personal data

Delete

Delete your chat history or entire account

Correct

Update your account information

Opt-out

Unsubscribe from marketing communications

To exercise these rights, contact us at to@aihelpnexus.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know

Request information about categories and specific pieces of personal information collected about you

Right to Delete

Request deletion of your personal information, subject to certain exceptions

Right to Opt-Out

Opt-out of the sale of your personal information. Note: We do not sell your personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at to@aihelpnexus.com. We will respond within 45 days.

7. Data Security

We implement industry-standard security measures including:

🔒 TLS/SSL encryption for data in transit
🗄️ Encryption for sensitive data at rest
🔑 Access controls and authentication
🏢 Secure data centers
🔐 Password hashing using bcrypt
🔍 Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies

Required for site functionality and authentication

Functional Cookies

Remember your preferences

Analytics Cookies

Help us understand how you use our service

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

11. Do Not Track

Our service does not currently respond to "Do Not Track" browser signals. We will update this policy if our practices change.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new policy on our website
  • Sending an email notification for significant changes

Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: to@aihelpnexus.com

We will respond to privacy inquiries within 30 days.

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